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MyTCM vs Unified Practice for TCM and acupuncture clinics in Canada

2026 pricing and feature comparison. By Oscar Poon, founder of MyTCM.

The short answer

Unified Practice is the best-known acupuncture and TCM specific platform, and it prices in US dollars. MyTCM is a Canadian product priced in Canadian dollars at $56 a month for up to 5 users at a location. Unified Practice's lowest published Starter price depends on activating its payment processor.

What each one really costs

Unified Practice publishes US dollar prices in two columns: standard, and a lower price if you use its payment processing (UnifiedPay). The figures below are in US dollars because that is how the vendor lists them.

 MyTCMUnified Practice
Entry planSingle License, $56 CAD a monthStarter, USD $85 a month, or USD $71 with UnifiedPay
Next plan upSite License, $99 a month for 2 locations and up to 10 usersEnhanced, USD $129 or USD $109 with UnifiedPay
Top planNo equivalent tier. Boss Mode is a full-service marketing packagePremium, USD $172 or USD $144 with UnifiedPay
Promotional StarterNot applicableUSD $49, conditional on activating its payment processor within 30 days
Insurance billing todayICBC available today (email on every license, web portal on Site License). More insurers and MSP are being addedAsk the vendor which Canadian payers it supports
CurrencyCanadian dollarsUS dollars
One-time setup fee$100 CADNone published

Unified Practice prices are from its published pricing and Starter terms pages. The lower prices depend on using UnifiedPay. We have not converted currencies because exchange rates change.

Anyone can build an EMR with AI. Solving day-to-day clinic problems requires real clinic management experience.

A chart, a calendar and an invoice are the easy part of clinic software. What makes practitioners choose MyTCM is that it was designed around the specific problems of a TCM clinic, so each one takes a fraction of the time and effort.

Oscar Poon, MyTCM's founder, is in the process of becoming certified as a CIPP/C, the Canadian privacy professional designation. He has not passed the exam yet. He also spent 10 years managing 3 acupuncture clinics, and that experience shaped how every part of MyTCM works.

What a CIPP/C is and what it means for your clinic

Problems MyTCM is built to solve

Where a Unified Practice cell says "not described", the pages we read did not mention it. Ask Unified Practice before you decide.

ProblemHow MyTCM solves itUnified Practice
Charting in Chinese when records and insurers need EnglishMandarin and English voice dictation, a Chinese to English SOAP report, and a trilingual interface (English, Traditional and Simplified Chinese)Not described on the pages we read
Building presets before the software saves you timePairs an ICD code and a TCM pattern with suggested acupoints and herbs without presets, built from more than 10 Canadian and Chinese textbooks and 20 years of clinical documentation from three Vancouver clinicsNot described on the pages we read
Paying more every time you add a practitionerOne flat price covers up to 5 users at a locationNot described on the pages we read
Splitting revenue and paying practitionersOne-click payment, payroll and revenue-split reportsNot described on the pages we read
Getting help fast when something breaksDirect tech support on WhatsApp, 6 AM to 9 PM PacificNot described on the pages we read
Owning and keeping your patient dataYou own the database, set up on accounts in your name, stored in Montreal. MyTCM accesses it only as the Data Processing Agreement you sign before set up allowsNot described on the pages we read

Where Unified Practice is strong

  • The best-known platform built specifically for acupuncture and TCM.
  • A payment processing option that lowers the monthly plan price if you use it.

Where MyTCM is strong

  • Canadian dollar pricing and a Canadian company, with data stored in Montreal.
  • Auto diagnosis and treatment pairing that suggests acupoints and herbs from the ICD code and pattern, without presets.
  • Mandarin and English voice dictation and a Chinese to English SOAP report.
  • Unlimited appointments and one flat price for up to 5 users at a location, so adding practitioners costs nothing extra.
  • Direct tech support on WhatsApp, 6 AM to 9 PM Pacific.
  • ICBC billing available today, with more insurers being added.

Choose Unified Practice if

  • You already use it or want a long-established TCM platform.
  • You are comfortable paying in US dollars and processing payments through its processor.

Choose MyTCM if

  • You want Canadian pricing and Canadian data storage.
  • You want charting and dictation in Chinese and English.
  • You do not want a plan price tied to a payment processor.

Ask any vendor before you sign

These questions apply to us too.

  • Which Canadian payers can I bill directly today, and which are still planned?
  • What is the total monthly price for my number of practitioners and staff?
  • Where is my patient data stored, and can I export it if I leave?

Frequently asked questions

Is Unified Practice priced in Canadian dollars?

No. Unified Practice lists its prices in US dollars. Starter is USD $85 a month, or USD $71 with UnifiedPay.

What is the UnifiedPay condition?

Unified Practice's lower plan prices and its USD $49 promotional Starter depend on using its payment processor. Its terms page says the Starter price reverts if payments go inactive.

Sources

MyTCM is not affiliated with Unified Practice. Vendors change prices without notice, so confirm current pricing on their site.

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