MyTCM vs ClinicSense for acupuncture and TCM clinics in Canada
2026 pricing and feature comparison. By Oscar Poon, founder of MyTCM.
The short answer
ClinicSense is practice management software for massage and bodywork practitioners that also lists acupuncturists. It prices in US dollars, caps appointments on its lower plans, and offers TELUS eClaims only on Standard and above. MyTCM has unlimited appointments and covers up to 5 users at a location for $56 a month.
What each one really costs
ClinicSense's plans differ mainly by appointment cap and staff limits, and its lower plan has no electronic claims.
| MyTCM | ClinicSense | |
|---|---|---|
| Entry plan | Single License, $56 CAD a month | Lite, USD $39 a month ($35.75 annual), 20 appointments a month |
| Standard plan | Unlimited appointments | USD $69 a month ($63.25 annual), 200 appointments and 5 office staff |
| Premium plan | Site License, $99 a month for 2 locations and up to 10 users | USD $99 a month ($90.75 annual), unlimited appointments, 15 office staff |
| Extra practitioners | Up to 5 users at 1 location for one flat price, no per-practitioner fee | USD $20 a month each, Standard and Premium only |
| Insurance billing | ICBC available today (email on every license, web portal on Site License). More insurers and MSP are being added | TELUS Health eClaims on Standard and Premium only |
| Free trial | 30 days | 14 days, no card |
ClinicSense prices are from its pricing page, listed in US dollars. Its pages did not mention MSP or ICBC.
Anyone can build an EMR with AI. Solving day-to-day clinic problems requires real clinic management experience.
A chart, a calendar and an invoice are the easy part of clinic software. What makes practitioners choose MyTCM is that it was designed around the specific problems of a TCM clinic, so each one takes a fraction of the time and effort.
Oscar Poon, MyTCM's founder, is in the process of becoming certified as a CIPP/C, the Canadian privacy professional designation. He has not passed the exam yet. He also spent 10 years managing 3 acupuncture clinics, and that experience shaped how every part of MyTCM works.
Problems MyTCM is built to solve
Where a ClinicSense cell says "not described", the pages we read did not mention it. Ask ClinicSense before you decide.
| Problem | How MyTCM solves it | ClinicSense |
|---|---|---|
| Charting in Chinese when records and insurers need English | Mandarin and English voice dictation, a Chinese to English SOAP report, and a trilingual interface (English, Traditional and Simplified Chinese) | Not described on the pages we read |
| Building presets before the software saves you time | Pairs an ICD code and a TCM pattern with suggested acupoints and herbs without presets, built from more than 10 Canadian and Chinese textbooks and 20 years of clinical documentation from three Vancouver clinics | Not described on the pages we read |
| Paying more every time you add a practitioner | One flat price covers up to 5 users at a location | $20 a month for each extra practitioner on Standard and Premium |
| Splitting revenue and paying practitioners | One-click payment, payroll and revenue-split reports | Not described on the pages we read |
| Getting help fast when something breaks | Direct tech support on WhatsApp, 6 AM to 9 PM Pacific | Not described on the pages we read |
| Owning and keeping your patient data | You own the database, set up on accounts in your name, stored in Montreal. MyTCM accesses it only as the Data Processing Agreement you sign before set up allows | Not described on the pages we read |
Where ClinicSense is strong
- A 14 day trial with no card, and reminders included on Standard and above.
- TELUS Health eClaims available on Standard and Premium.
- Built for bodywork practitioners, so it suits a clinic that mixes massage and acupuncture.
Where MyTCM is strong
- Charting built around TCM: ICD-9 and ICD-10 codes, TCM patterns, 361 acupuncture points and Pinyin plus Latin herb names.
- Auto diagnosis and treatment pairing that suggests acupoints and herbs from the ICD code and pattern, without presets.
- Mandarin and English voice dictation and a Chinese to English SOAP report.
- Unlimited appointments and one flat price for up to 5 users at a location, so adding practitioners costs nothing extra.
- Direct tech support on WhatsApp, 6 AM to 9 PM Pacific.
- You own the database. Your data is stored in Montreal, Canada.
- ICBC billing available today, with more insurers being added.
Choose ClinicSense if
- You run a massage-led clinic that also offers acupuncture.
- You want TELUS eClaims on a mid-priced plan today.
Choose MyTCM if
- Your practice is TCM and you chart in Chinese or English.
- You want unlimited appointments on every plan.
- You want Canadian dollar pricing and Canadian data storage.
Ask any vendor before you sign
These questions apply to us too.
- Which Canadian payers can I bill directly today, and which are still planned?
- What is the total monthly price for my number of practitioners and staff?
- Where is my patient data stored, and can I export it if I leave?
Frequently asked questions
How much does ClinicSense cost?
Lite is USD $39 a month, Standard $69 and Premium $99, with annual billing about 8% lower. Extra practitioners are $20 a month on Standard and Premium.
Does ClinicSense support TELUS eClaims?
Yes, on the Standard and Premium plans only, according to its pricing page.
Sources
MyTCM is not affiliated with ClinicSense. Vendors change prices without notice, so confirm current pricing on their site.