MyTCM vs Dx-Chart for acupuncture and TCM clinics in Canada
2026 pricing and feature comparison. By Oscar Poon, founder of MyTCM.
The short answer
Dx-Chart is an AI acupuncture charting tool in closed beta that drafts SOAP notes and medical necessity reports, and it works alongside existing billing software. It has no published pricing yet. MyTCM is a complete clinic system: charting, booking, payments, payroll, reminders and ICBC billing available today, all in one place.
Features compared
Dx-Chart is free during its closed beta and has not published pricing, so this is a feature comparison.
| MyTCM | Dx-Chart | |
|---|---|---|
| What it is | A complete EMR and practice management system | AI charting and documentation, purpose-built for clinical notes |
| Pricing | Single License $56 a month, $99 for 2 locations | Free during closed beta. Pricing starts after launch |
| Charting | ICD-9 and ICD-10, TCM patterns, 361 points, Pinyin plus Latin herbs, SOAP and Chinese to English report | Auto-drafted SOAP notes, medical necessity reports and 180+ clinical TCM fields |
| Languages | English, Traditional and Simplified Chinese interface. Mandarin and English dictation | Charting in Korean, Chinese (Simplified and Traditional) and English |
| Scheduling, payments and reminders | Included: booking, unlimited email and SMS reminders, payments, payroll | Works alongside existing billing software. Scheduling not described |
| Insurance billing today | ICBC available today (email on every license, web portal on Site License). More insurers and MSP are being added | Generates CPT and ICD codes. No Canadian payers named |
| Data | You own the database. Stored in Montreal | HIPAA-compliant Google Cloud with a signed BAA. Data location not stated |
Dx-Chart details are from its home page and pricing page.
Anyone can build an EMR with AI. Solving day-to-day clinic problems requires real clinic management experience.
A chart, a calendar and an invoice are the easy part of clinic software. What makes practitioners choose MyTCM is that it was designed around the specific problems of a TCM clinic, so each one takes a fraction of the time and effort.
Oscar Poon, MyTCM's founder, is in the process of becoming certified as a CIPP/C, the Canadian privacy professional designation. He has not passed the exam yet. He also spent 10 years managing 3 acupuncture clinics, and that experience shaped how every part of MyTCM works.
Problems MyTCM is built to solve
Where a Dx-Chart cell says "not described", the pages we read did not mention it. Ask Dx-Chart before you decide.
| Problem | How MyTCM solves it | Dx-Chart |
|---|---|---|
| Charting in Chinese when records and insurers need English | Mandarin and English voice dictation, a Chinese to English SOAP report, and a trilingual interface (English, Traditional and Simplified Chinese) | Charting in Korean, Chinese (Simplified and Traditional) and English |
| Building presets before the software saves you time | Pairs an ICD code and a TCM pattern with suggested acupoints and herbs without presets, built from more than 10 Canadian and Chinese textbooks and 20 years of clinical documentation from three Vancouver clinics | Drafts SOAP notes and medical necessity reports. Pairing to points and herbs is not stated |
| Paying more every time you add a practitioner | One flat price covers up to 5 users at a location | Not described on the pages we read |
| Splitting revenue and paying practitioners | One-click payment, payroll and revenue-split reports | Not described on the pages we read |
| Getting help fast when something breaks | Direct tech support on WhatsApp, 6 AM to 9 PM Pacific | Not described on the pages we read |
| Owning and keeping your patient data | You own the database, set up on accounts in your name, stored in Montreal. MyTCM accesses it only as the Data Processing Agreement you sign before set up allows | HIPAA-compliant Google Cloud with a signed BAA. Data location not stated |
Where Dx-Chart is strong
- AI drafting of SOAP notes and payer-ready medical necessity reports.
- Charting in Chinese, Korean and English.
- Free during the closed beta.
Where MyTCM is strong
- Charting built around TCM: ICD-9 and ICD-10 codes, TCM patterns, 361 acupuncture points and Pinyin plus Latin herb names.
- Auto diagnosis and treatment pairing that suggests acupoints and herbs from the ICD code and pattern, without presets.
- Mandarin and English voice dictation and a Chinese to English SOAP report.
- Unlimited appointments and one flat price for up to 5 users at a location, so adding practitioners costs nothing extra.
- Direct tech support on WhatsApp, 6 AM to 9 PM Pacific.
- You own the database. Your data is stored in Montreal, Canada.
- ICBC billing available today, with more insurers being added.
Choose Dx-Chart if
- You already have booking and billing software and want an AI note tool on top.
- You chart in Korean.
Choose MyTCM if
- You want one system for charting, booking, payments and payroll.
- You practise in Canada and want Canadian storage and ICBC billing.
- You want pairing from the ICD code and pattern.
Ask any vendor before you sign
These questions apply to us too.
- Which Canadian payers can I bill directly today, and which are still planned?
- What is the total monthly price for my number of practitioners and staff?
- Where is my patient data stored, and can I export it if I leave?
Frequently asked questions
Is Dx-Chart an EMR?
Its site describes it as purpose-built for charting and clinical documentation that works alongside existing billing software.
How much does Dx-Chart cost?
It is free during its closed beta. Its pricing page says pricing starts after launch.
Sources
MyTCM is not affiliated with Dx-Chart. Vendors change prices without notice, so confirm current pricing on their site.