MyTCM vs Juvonno for acupuncture and TCM clinics in Canada
2026 pricing and feature comparison. By Oscar Poon, founder of MyTCM.
The short answer
Juvonno is a clinic management platform for rehab and health clinics that prices per location in US dollars, with extra concurrent-user licences at $34 each and provincial health billing as a $99 to $100 add-on. MyTCM is built for TCM, priced in Canadian dollars, and covers up to 5 users at a location for $56 a month.
What each one really costs
Juvonno prices per location plus per concurrent user. Insurance billing and texting are add-ons.
| MyTCM | Juvonno | |
|---|---|---|
| Entry plan | Single License, $56 CAD a month | Launch, USD $55 per location ($49 billed annually) |
| Mid plan | Site License, $99 a month for 2 locations and up to 10 users | Grow, USD $99 per location ($89 annually) |
| Extra users | Up to 5 users at 1 location for one flat price, no per-practitioner fee | USD $34 a month for each additional licence (one concurrent user each) |
| Insurance billing | ICBC available today (email on every license, web portal on Site License). More insurers and MSP are being added | USD $99 to $100 add-on for HCAI and provincial billing. TELUS eClaims integrated on Grow and Scale |
| SMS | Unlimited email and SMS reminders included | USD $40 a month and up |
| AI | Mandarin and English voice dictation included | AI Scribe and chart summaries unlimited on all plans |
| Free trial | 30 days | None mentioned. A free Lite plan for recent graduates and new clinic owners |
Juvonno prices are from its pricing page in US dollars. OHIP, Manitoba Health and HCAI are named on its pages; MSP and ICBC were not mentioned.
Anyone can build an EMR with AI. Solving day-to-day clinic problems requires real clinic management experience.
A chart, a calendar and an invoice are the easy part of clinic software. What makes practitioners choose MyTCM is that it was designed around the specific problems of a TCM clinic, so each one takes a fraction of the time and effort.
Oscar Poon, MyTCM's founder, is in the process of becoming certified as a CIPP/C, the Canadian privacy professional designation. He has not passed the exam yet. He also spent 10 years managing 3 acupuncture clinics, and that experience shaped how every part of MyTCM works.
Problems MyTCM is built to solve
Where a Juvonno cell says "not described", the pages we read did not mention it. Ask Juvonno before you decide.
| Problem | How MyTCM solves it | Juvonno |
|---|---|---|
| Charting in Chinese when records and insurers need English | Mandarin and English voice dictation, a Chinese to English SOAP report, and a trilingual interface (English, Traditional and Simplified Chinese) | Not described on the pages we read |
| Building presets before the software saves you time | Pairs an ICD code and a TCM pattern with suggested acupoints and herbs without presets, built from more than 10 Canadian and Chinese textbooks and 20 years of clinical documentation from three Vancouver clinics | Not described on the pages we read |
| Paying more every time you add a practitioner | One flat price covers up to 5 users at a location | $34 a month for each additional concurrent-user licence, and pricing is per location |
| Splitting revenue and paying practitioners | One-click payment, payroll and revenue-split reports | Not described on the pages we read |
| Getting help fast when something breaks | Direct tech support on WhatsApp, 6 AM to 9 PM Pacific | Not described on the pages we read |
| Owning and keeping your patient data | You own the database, set up on accounts in your name, stored in Montreal. MyTCM accesses it only as the Data Processing Agreement you sign before set up allows | Not described on the pages we read |
Where Juvonno is strong
- Free onboarding included, and a free Lite plan for new graduates.
- TELUS eClaims integrated on Grow and Scale, and provincial billing for Ontario and Manitoba.
- AI Scribe and chart summaries included on every plan.
Where MyTCM is strong
- Charting built around TCM: ICD-9 and ICD-10 codes, TCM patterns, 361 acupuncture points and Pinyin plus Latin herb names.
- Auto diagnosis and treatment pairing that suggests acupoints and herbs from the ICD code and pattern, without presets.
- Mandarin and English voice dictation and a Chinese to English SOAP report.
- Unlimited appointments and one flat price for up to 5 users at a location, so adding practitioners costs nothing extra.
- Direct tech support on WhatsApp, 6 AM to 9 PM Pacific.
- You own the database. Your data is stored in Montreal, Canada.
- ICBC billing available today, with more insurers being added.
Choose Juvonno if
- You run a rehab or multi-discipline clinic across several locations.
- You need OHIP, HCAI or TELUS eClaims billing working today.
Choose MyTCM if
- Your practice is TCM or acupuncture and you chart in Chinese.
- You want Canadian dollar pricing without per-user licences.
- You bill ICBC and want WhatsApp support.
Ask any vendor before you sign
These questions apply to us too.
- Which Canadian payers can I bill directly today, and which are still planned?
- What is the total monthly price for my number of practitioners and staff?
- Where is my patient data stored, and can I export it if I leave?
Frequently asked questions
How much does Juvonno cost?
Launch is USD $55 per location a month, Grow is $99 and Scale is $129, with extra licences at $34 to $39 each. Provincial billing is a separate add-on of about $100.
Does Juvonno work for acupuncture?
Its pricing page describes a platform for rehab and health clinics. It does not say it is built for acupuncture or TCM.
Sources
MyTCM is not affiliated with Juvonno. Vendors change prices without notice, so confirm current pricing on their site.