MyTCM vs Jane App for acupuncture and TCM clinics in Canada
2026 pricing and feature comparison. By Oscar Poon, founder of MyTCM.
The short answer
Jane is a mature, full-stack product used well beyond TCM, and its insurance billing add-on covers TELUS eClaims, Teleplan and Pacific Blue Cross today. MyTCM is built only for TCM and acupuncture clinics. On plan price MyTCM is $56 a month against $79 for Jane's Practice plan, and Jane charges $79 for each extra full-time practitioner while MyTCM covers up to 5 users at a location. MyTCM's insurer billing is rolling out, with ICBC available today.
What each one really costs
Jane's headline price is $54, but that tier has no insurance billing and caps you at 20 appointments a month. The realistic plan for a working clinic is Practice at $79.
| MyTCM | Jane App | |
|---|---|---|
| Plan for one practitioner | Single License, $56 a month | Practice, $79 a month |
| Appointments | Unlimited appointments | Unlimited on Practice, 20 a month on the $54 Balance plan |
| Adding practitioners | Up to 5 users at 1 location for one flat price, no per-practitioner fee | $79 a month for each full-time practitioner, $39 for each part-time |
| Insurance billing today | ICBC available today (email on every license, web portal on Site License). More insurers and MSP are being added | Add-on: $20 a month plus $5 per full-time practitioner. Covers TELUS eClaims, Teleplan and Pacific Blue Cross |
| Solo practitioner with Jane's billing add-on | $56 a month | $104 a month |
| One-time setup fee | $100 | None published |
| Twelve month plan cost, solo, before billing add-ons | $772 (setup included) | $948 |
| Free trial | 30 days | No free trial, demo account instead |
| AI notes | Mandarin and English voice dictation included | AI Scribe $15 a month per opted-in practitioner, 5 free notes a month |
| Patient file uploads | 10 GB included per clinic, up to 100 MB per file, stored in Canada | 50 MB per file. Total storage allowance not stated |
Jane prices are CAD from Jane's Canadian pricing page. The Balance plan at $54 has no billing, and Jane's US pricing page shows different numbers. Billing add-on figures apply to Practice and Thrive only.
Anyone can build an EMR with AI. Solving day-to-day clinic problems requires real clinic management experience.
A chart, a calendar and an invoice are the easy part of clinic software. What makes practitioners choose MyTCM is that it was designed around the specific problems of a TCM clinic, so each one takes a fraction of the time and effort.
Oscar Poon, MyTCM's founder, is in the process of becoming certified as a CIPP/C, the Canadian privacy professional designation. He has not passed the exam yet. He also spent 10 years managing 3 acupuncture clinics, and that experience shaped how every part of MyTCM works.
Problems MyTCM is built to solve
Where a Jane App cell says "not described", the pages we read did not mention it. Ask Jane App before you decide.
| Problem | How MyTCM solves it | Jane App |
|---|---|---|
| Charting in Chinese when records and insurers need English | Mandarin and English voice dictation, a Chinese to English SOAP report, and a trilingual interface (English, Traditional and Simplified Chinese) | Not described on the pages we read |
| Building presets before the software saves you time | Pairs an ICD code and a TCM pattern with suggested acupoints and herbs without presets, built from more than 10 Canadian and Chinese textbooks and 20 years of clinical documentation from three Vancouver clinics | Not described on the pages we read |
| Paying more every time you add a practitioner | One flat price covers up to 5 users at a location | $79 a month for each extra full-time practitioner, $39 for part-time, plus a billing add-on charge per practitioner |
| Splitting revenue and paying practitioners | One-click payment, payroll and revenue-split reports | Not described on the pages we read |
| Getting help fast when something breaks | Direct tech support on WhatsApp, 6 AM to 9 PM Pacific | Not described on the pages we read |
| Owning and keeping your patient data | You own the database, set up on accounts in your name, stored in Montreal. MyTCM accesses it only as the Data Processing Agreement you sign before set up allows | Not described on the pages we read. Ask where data is stored and how you export it |
Where Jane App is strong
- An established, widely used product built for many types of clinic.
- Insurance billing that works today for TELUS eClaims, Teleplan and Pacific Blue Cross.
- Telehealth, online booking, Jane Websites, Jane Payroll and a marketing tier (Thrive) under one login.
- Unlimited free SMS reminders on the Practice plan and above.
Where MyTCM is strong
- Charting built around TCM: ICD-9 and ICD-10 codes, TCM patterns, 361 acupuncture points and Pinyin plus Latin herb names.
- Auto diagnosis and treatment pairing that suggests acupoints and herbs from the ICD code and pattern, without presets.
- Mandarin and English voice dictation and a Chinese to English SOAP report.
- Unlimited appointments and one flat price for up to 5 users at a location, so adding practitioners costs nothing extra.
- Direct tech support on WhatsApp, 6 AM to 9 PM Pacific.
- You own the database. Your data is stored in Montreal, Canada.
- ICBC billing available today, with more insurers being added.
Choose Jane App if
- You need direct billing through Teleplan or TELUS eClaims payers working today.
- You run a multi-discipline clinic and want one system for every practitioner.
- You do not chart in Chinese or need TCM-specific pairing.
Choose MyTCM if
- Your practice is TCM or acupuncture and you chart in Chinese, English or both.
- You have several practitioners at one location and do not want a fee for each.
- You bill ICBC, want direct WhatsApp support and want to own your data.
Ask any vendor before you sign
These questions apply to us too.
- Which Canadian payers can I bill directly today, and which are still planned?
- What is the total monthly price for my number of practitioners and staff?
- Where is my patient data stored, and can I export it if I leave?
Frequently asked questions
How much does Jane App cost for a solo acupuncturist in BC who bills insurers?
About $104 a month in CAD: the Practice plan at $79, the Insurance Billing add-on at $20 and $5 for the full-time practitioner. The $54 Balance plan does not include insurance billing.
Does Jane charge for each practitioner?
Yes. Extra practitioners are $79 a month if full time and $39 if part time, plus the billing add-on charge per practitioner. MyTCM's Single License covers up to 5 users at one location for one flat price.
Can I switch from Jane App to MyTCM?
Book a demo and tell us what you are moving from, and we will explain how your patient records come across during onboarding.
Sources
MyTCM is not affiliated with Jane App. Vendors change prices without notice, so confirm current pricing on their site.