MyTCM vs Happy Charting for acupuncture and TCM clinics in Canada
2026 pricing and feature comparison. By Oscar Poon, founder of MyTCM.
The short answer
Happy Charting is an acupuncture EMR with a one-page chart, favourite points and combinations, and iPad support. Its plans depend on hours worked and its pages did not show dollar amounts, so this page compares features. MyTCM adds dictation, pairing from the ICD code and pattern, ICBC billing available today and Canadian data storage.
Features compared
Happy Charting prices by hours worked (new clinic, part time, full time) and did not show dollar amounts on the pages we read, so this is a feature comparison.
| MyTCM | Happy Charting | |
|---|---|---|
| Plan structure | Flat: $56 a month for up to 5 users at 1 location | New Clinic (first 6 months), Part Time (under 24 hours a week), Full Time (24 or more). Monthly payments only |
| Staff accounts | Included in the 5 users | Admin staff included at no extra cost |
| Charting | ICD-9 and ICD-10, TCM patterns, 361 points, SOAP and Chinese to English report | One-page chart, favourite points and combinations, iPad support |
| Pairing | Suggests acupoints and herbs from the ICD code and pattern, no presets | Favourite points and combinations that you save |
| Dictation | Mandarin and English voice dictation | Not described on the pages we read |
| Insurance billing today | ICBC available today (email on every license, web portal on Site License). More insurers and MSP are being added | Describes insurance and workers' compensation only as compliance documentation |
| Discounts | 30 day free trial | 15% nonprofit discount. Charged only when you are ready |
Happy Charting details are from its home page and pricing page.
Anyone can build an EMR with AI. Solving day-to-day clinic problems requires real clinic management experience.
A chart, a calendar and an invoice are the easy part of clinic software. What makes practitioners choose MyTCM is that it was designed around the specific problems of a TCM clinic, so each one takes a fraction of the time and effort.
Oscar Poon, MyTCM's founder, is in the process of becoming certified as a CIPP/C, the Canadian privacy professional designation. He has not passed the exam yet. He also spent 10 years managing 3 acupuncture clinics, and that experience shaped how every part of MyTCM works.
Problems MyTCM is built to solve
Where a Happy Charting cell says "not described", the pages we read did not mention it. Ask Happy Charting before you decide.
| Problem | How MyTCM solves it | Happy Charting |
|---|---|---|
| Charting in Chinese when records and insurers need English | Mandarin and English voice dictation, a Chinese to English SOAP report, and a trilingual interface (English, Traditional and Simplified Chinese) | Not described on the pages we read |
| Building presets before the software saves you time | Pairs an ICD code and a TCM pattern with suggested acupoints and herbs without presets, built from more than 10 Canadian and Chinese textbooks and 20 years of clinical documentation from three Vancouver clinics | Favourite points and combinations that you save |
| Paying more every time you add a practitioner | One flat price covers up to 5 users at a location | Not described on the pages we read |
| Splitting revenue and paying practitioners | One-click payment, payroll and revenue-split reports | Not described on the pages we read |
| Getting help fast when something breaks | Direct tech support on WhatsApp, 6 AM to 9 PM Pacific | Not described on the pages we read |
| Owning and keeping your patient data | You own the database, set up on accounts in your name, stored in Montreal. MyTCM accesses it only as the Data Processing Agreement you sign before set up allows | Not described on the pages we read |
Where Happy Charting is strong
- A simple one-page chart built for acupuncture.
- Pricing that follows hours worked.
- Admin staff accounts at no extra cost.
Where MyTCM is strong
- Charting built around TCM: ICD-9 and ICD-10 codes, TCM patterns, 361 acupuncture points and Pinyin plus Latin herb names.
- Auto diagnosis and treatment pairing that suggests acupoints and herbs from the ICD code and pattern, without presets.
- Mandarin and English voice dictation and a Chinese to English SOAP report.
- Unlimited appointments and one flat price for up to 5 users at a location, so adding practitioners costs nothing extra.
- Direct tech support on WhatsApp, 6 AM to 9 PM Pacific.
- You own the database. Your data is stored in Montreal, Canada.
- ICBC billing available today, with more insurers being added.
Choose Happy Charting if
- You want a simple acupuncture chart and pricing tied to hours worked.
- You work on an iPad.
Choose MyTCM if
- You want dictation and pairing rather than saved combinations.
- You practise in Canada and want ICBC billing and Canadian storage.
- You have several practitioners and want a flat price.
Ask any vendor before you sign
These questions apply to us too.
- Which Canadian payers can I bill directly today, and which are still planned?
- What is the total monthly price for my number of practitioners and staff?
- Where is my patient data stored, and can I export it if I leave?
Frequently asked questions
How much does Happy Charting cost?
Its plans are New Clinic, Part Time and Full Time, with monthly payments. The pages we read did not show dollar amounts.
Does Happy Charting bill insurers?
Its pages describe insurance and workers' compensation as compliance documentation. No claim submission or Canadian payers are stated.
Sources
MyTCM is not affiliated with Happy Charting. Vendors change prices without notice, so confirm current pricing on their site.