MyTCM vs Owl Practice for acupuncture and TCM clinics in Canada
2026 pricing and feature comparison. By Oscar Poon, founder of MyTCM.
The short answer
Owl Practice is Canadian-owned practice management software with CAD pricing, unlimited free SMS and data stored in Canada. Its plans are per clinician and its entry tier caps sessions at 20 a month. MyTCM is built for TCM, has unlimited appointments, and covers up to 5 users at a location for $56 a month.
What each one really costs
Owl's listed prices are promotional for the first six months, then step up. The figures below are the list prices after the promotion.
| MyTCM | Owl Practice | |
|---|---|---|
| Entry plan | Single License, $56 a month | Growth, $60 a month after the promotion ($36 for 6 months), 20 sessions a month |
| Unlimited sessions | Unlimited appointments | Advanced $80 or Professional $100 a month after the promotion |
| Adding practitioners | Up to 5 users at 1 location for one flat price, no per-practitioner fee | Solo plans are per clinician. Group plans charge each clinician seeing clients, admin staff free |
| SMS reminders | Unlimited email and SMS reminders included | Unlimited free SMS included |
| Insurance billing | ICBC available today (email on every license, web portal on Site License). More insurers and MSP are being added | TELUS eClaims named as an integrated option |
| AI notes | Mandarin and English voice dictation included | Smart Notes, bundled at $69 a month for 12 months with Professional |
| Free trial | 30 days | 14 days with onboarding |
Owl Practice prices are CAD from its Canadian pricing page. It states that all data is stored in Canada and that it meets PIPEDA.
Anyone can build an EMR with AI. Solving day-to-day clinic problems requires real clinic management experience.
A chart, a calendar and an invoice are the easy part of clinic software. What makes practitioners choose MyTCM is that it was designed around the specific problems of a TCM clinic, so each one takes a fraction of the time and effort.
Oscar Poon, MyTCM's founder, is in the process of becoming certified as a CIPP/C, the Canadian privacy professional designation. He has not passed the exam yet. He also spent 10 years managing 3 acupuncture clinics, and that experience shaped how every part of MyTCM works.
Problems MyTCM is built to solve
Where a Owl Practice cell says "not described", the pages we read did not mention it. Ask Owl Practice before you decide.
| Problem | How MyTCM solves it | Owl Practice |
|---|---|---|
| Charting in Chinese when records and insurers need English | Mandarin and English voice dictation, a Chinese to English SOAP report, and a trilingual interface (English, Traditional and Simplified Chinese) | English and French templates and forms. Chinese not stated |
| Building presets before the software saves you time | Pairs an ICD code and a TCM pattern with suggested acupoints and herbs without presets, built from more than 10 Canadian and Chinese textbooks and 20 years of clinical documentation from three Vancouver clinics | Not described on the pages we read |
| Paying more every time you add a practitioner | One flat price covers up to 5 users at a location | Solo plans are per clinician. Group plans charge each clinician seeing clients |
| Splitting revenue and paying practitioners | One-click payment, payroll and revenue-split reports | Not described on the pages we read |
| Getting help fast when something breaks | Direct tech support on WhatsApp, 6 AM to 9 PM Pacific | Not described on the pages we read |
| Owning and keeping your patient data | You own the database, set up on accounts in your name, stored in Montreal. MyTCM accesses it only as the Data Processing Agreement you sign before set up allows | States all data is stored in Canada and PIPEDA compliance |
Where Owl Practice is strong
- Canadian-owned with CAD pricing and data stored in Canada.
- Unlimited free SMS on every plan and TELUS eClaims as an integrated option.
- English and French templates and forms, and a student plan.
Where MyTCM is strong
- Charting built around TCM: ICD-9 and ICD-10 codes, TCM patterns, 361 acupuncture points and Pinyin plus Latin herb names.
- Auto diagnosis and treatment pairing that suggests acupoints and herbs from the ICD code and pattern, without presets.
- Mandarin and English voice dictation and a Chinese to English SOAP report.
- Unlimited appointments and one flat price for up to 5 users at a location, so adding practitioners costs nothing extra.
- Direct tech support on WhatsApp, 6 AM to 9 PM Pacific.
- ICBC billing available today, with more insurers being added.
Choose Owl Practice if
- You want a Canadian general-purpose EMR with French language support.
- You need TELUS eClaims integration today.
Choose MyTCM if
- Your practice is TCM and you chart in Chinese.
- You want unlimited appointments and one flat price for up to 5 users.
- You want TCM pairing and WhatsApp support.
Ask any vendor before you sign
These questions apply to us too.
- Which Canadian payers can I bill directly today, and which are still planned?
- What is the total monthly price for my number of practitioners and staff?
- Where is my patient data stored, and can I export it if I leave?
Frequently asked questions
How much does Owl Practice cost in Canada?
Growth is $60 a month after a six month promotion, Advanced $80 and Professional $100, all in CAD. Growth caps sessions at 20 a month.
Where does Owl Practice store data?
Its pricing page says all data is stored in Canada and that it meets PIPEDA.
Sources
MyTCM is not affiliated with Owl Practice. Vendors change prices without notice, so confirm current pricing on their site.