Clinic software that finally speaks your patients' language
Structured TCM charting, a real acupuncture point picker, Mandarin and English voice dictation, and integrated payment collection — in one system built around how a TCM clinic actually runs, not a generic booking app with a translation plugin.
A real, growing, underserved market
Regulated TCM & acupuncture practitioners across Canada — not a niche.
British Columbia: 3,173 registrants (CCHPBC 2024–2025 Annual Report, as of March 31, 2025). Ontario: 2,998 registered members (CTCMPAO 2024–2025 Annual Report). Quebec: 1,032 members (Ordre des acupuncteurs du Québec, 2024–2025 Rapport annuel) — acupuncturists only. Alberta: 976 registrants (College of Acupuncturists of Alberta, 2024–25 Annual Report) — acupuncturists only. Prince Edward Island: ~35 active registrants under a new licensing college as of July 2025, too small to chart at this scale. Manitoba, Saskatchewan, Nova Scotia, and New Brunswick have no statutory TCM/acupuncture college; Newfoundland and Labrador's registry could not be independently verified at time of publishing.
Everything a TCM clinic needs
Live in the product today. Not a roadmap.
Clinical Charting
Chart the way a TCM practitioner actually thinks through a visit — not the way a generic form thinks you should.
- Structured 26-field TCM & biomedical template, or a fast freeform note
- Acupuncture point picker — nearly 370 points, diagnosis-linked presets
- Mandarin & English voice dictation, tuned to TCM vocabulary
- Fully trilingual: English, Traditional & Simplified Chinese
Payments & Billing
Collect however the patient actually pays, with no separate terminal to reconcile.
- Split one visit across cash, card, MSP, ICBC, WCB & balance — up to 3 at once
- Direct billing to MSP, ICBC & WCB — live in BC today
- Patient balance & store credit, fully auditable
- Automated practitioner payroll & revenue-share reports
Insights
Know what's actually filling your schedule, not just a vanity chart.
- New-patient & revenue trends broken down by lead source
- Filterable payment ledger with CSV export & card-fee tracking
How TCM CRM compares
An honest look — including where JaneApp and Zoho are genuinely ahead. Researched against each vendor's current public pricing and feature pages.
| TCM CRM | JaneApp | Zoho | |
|---|---|---|---|
| Purpose-built for TCM & acupuncture charting JaneApp offers generic customizable templates, not TCM-specific structured fields or a point picker. | Partial | — | |
| Acupuncture point picker with diagnosis-linked presets | — | — | |
| AI voice dictation for clinical notes JaneApp's AI Scribe drafts general SOAP notes; it isn't tuned for Mandarin or TCM/acupuncture terminology. | — | ||
| Native Traditional & Simplified Chinese interface Zoho CRM publicly lists Chinese (Simplified & Traditional) support. JaneApp's practitioner-side language list isn't fully published — Chinese neither confirmed nor ruled out. | — | ||
| Patient prepaid balance / store credit ledger Zoho's equivalent lives in a separate accounting product (Books) as generic customer credit, not built around a clinic patient record. | Partial | ||
| Direct billing to MSP, ICBC & WCB (BC) JaneApp integrates MSP and WorkSafeBC billing but does not directly integrate ICBC. | Partial | — | |
| Card payment collection with POS hand-off | — | — | |
| Automated practitioner payroll / revenue-share reports | — | — | |
| Online booking & scheduling Honest gap: TCM CRM doesn't include a booking system today. | — | ||
| Broader business suite (marketing, HR, accounting) Zoho's real strength — Zoho One bundles 45+ business apps beyond clinic management. | — | — | |
| Starting price | $46/mo | $54/mo (capped at 20 appts) | Free tier exists, but a full clinic workflow means combining Bookings + CRM + Books |
Comparison based on publicly available JaneApp and Zoho pricing/feature pages as of August 2026. Zoho requires combining multiple separate products (Bookings, CRM, Books) to approximate a clinic workflow; pricing shown reflects that. "—" means not confirmed / not publicly documented, not necessarily absent. Direct billing to MSP, ICBC & WCB is currently a British Columbia offering; other provinces and territories are rolling out in future phases.
Simple pricing, no per-appointment caps
Two plans. Pick the one that matches how your clinic bills.
Basic
Everything you need to run TCM charting, payments, and reporting day to day.
Two MSP visits a month...
- Up to 5 practitioners at 1 location
- +$5/month to expand to 20 practitioners across 3 locations
- Full structured & freeform TCM charting
- Acupuncture point picker with diagnosis presets
- Mandarin & English voice dictation
- Trilingual interface (EN / 繁體 / 简体)
- Patient balance & store credit ledger
- Payment ledger with CSV export & card-fee tracking
- Practitioner payroll reports
- Dashboard & revenue analytics
- Digital consent capture with e-signature
Premium
Everything in Basic, plus direct billing to government and private insurers — live in British Columbia today, expanding province by province.
- Everything in Basic
- Up to 99 users across up to 10 locations
- More than 10 locations? Contact us about an Enterprise licence
- Direct billing to MSP
- Direct billing to ICBC
- Direct billing to WCB
- Primary & secondary private insurance billing (36+ carriers)
- Dependent / shared-coverage claim resolution
One-time setup — $100
We personally set up your clinic's own private TCM CRM instance: a dedicated code repository, a dedicated hosted deployment, and a dedicated database for your patient and clinical records — all under accounts your clinic owns, not us. Once it's live, we hand you the credentials directly.
We never own or hold your clinical data. Because your instance runs on infrastructure your clinic controls, your patient and clinical records belong to you from day one.
Stay subscribed for 12 months and we'll reimburse the $100 setup fee on your 13th month.
See TCM CRM running your kind of clinic
Book a live walkthrough with your own workflow in mind, or get started today.