Clinic software that finally speaks your patients' language
Structured TCM charting, a real acupuncture point picker, Mandarin and English voice dictation, and integrated payment collection — in one system built around how a TCM clinic actually runs, not a generic booking app with a translation plugin.
See it in action
Two short walkthroughs — watch in the language you're most comfortable in.
Everything a TCM clinic needs, nothing it doesn't
Every feature below is live in the product today — not a roadmap slide. Charting, payments, balance tracking, and reporting work for TCM and acupuncture clinics anywhere in Canada. Direct billing to government and private insurers is live in British Columbia today, with other provinces and territories rolling out in future phases.
A charting workflow built around TCM, not adapted to it
Switch between a fast freeform note and a structured 26-field TCM and biomedical template — chief complaint, tongue and pulse, pattern differentiation, formula and dosage, follow-up — organized the way a TCM practitioner actually thinks through a visit.
A real acupuncture point picker, not a generic body diagram
Nearly 370 standard points across all primary meridians, with point-set suggestions linked to each diagnosis — built from real historical charting patterns, not a blank canvas you have to fill in from scratch every visit.
Voice dictation that actually understands TCM vocabulary
Dictate notes in Mandarin or English and watch them land in the chart correctly — meridian names, point codes, and formula terms included. A dedicated correction pass catches the acupuncture-specific words generic dictation tools mangle.
Genuinely trilingual, top to bottom
English, Traditional Chinese, and Simplified Chinese aren't a translated label set bolted onto an English app — charting, payments, reports, and consent all run natively in whichever language your team works in.
Collect payment the way patients actually pay
Split a single visit across cash, card, MSP, ICBC, WCB, direct billing, and patient balance — up to three methods at once. Card payments hand off straight to a Square reader, no separate terminal to reconcile. MSP, ICBC, and WCB direct billing are British Columbia programs; the payment workflow itself runs anywhere in Canada.
A real patient balance ledger, not a workaround
Prepaid packages and store credit are tracked in a full, auditable ledger — every top-up and spend recorded, with running balance history, and it follows the patient even if they see a different practitioner in your clinic.
Payments and payroll that reconcile themselves
A filterable payment ledger with CSV export and card-fee tracking, plus automated practitioner payroll reports — revenue share, card fees, and payout, calculated for you every pay period.
Know where your growth is actually coming from
New-patient and revenue trends broken down by lead source, so you know what's actually filling your schedule — not just a vanity chart.
How TCM CRM compares
An honest look — including where JaneApp and Zoho are genuinely ahead. Researched against each vendor's current public pricing and feature pages.
| TCM CRM | JaneApp | Zoho | |
|---|---|---|---|
| Purpose-built for TCM & acupuncture charting JaneApp offers generic customizable templates, not TCM-specific structured fields or a point picker. | Partial | — | |
| Acupuncture point picker with diagnosis-linked presets | — | — | |
| AI voice dictation for clinical notes JaneApp's AI Scribe drafts general SOAP notes; it isn't tuned for Mandarin or TCM/acupuncture terminology. | — | ||
| Native Traditional & Simplified Chinese interface Zoho CRM publicly lists Chinese (Simplified & Traditional) support. JaneApp's practitioner-side language list isn't fully published — Chinese neither confirmed nor ruled out. | — | ||
| Patient prepaid balance / store credit ledger Zoho's equivalent lives in a separate accounting product (Books) as generic customer credit, not built around a clinic patient record. | Partial | ||
| Direct billing to MSP, ICBC & WCB (BC) JaneApp integrates MSP and WorkSafeBC billing but does not directly integrate ICBC. | Partial | — | |
| Card payment collection with POS hand-off | — | — | |
| Automated practitioner payroll / revenue-share reports | — | — | |
| Online booking & scheduling Honest gap: TCM CRM doesn't include a booking system today. | — | ||
| Broader business suite (marketing, HR, accounting) Zoho's real strength — Zoho One bundles 45+ business apps beyond clinic management. | — | — | |
| Starting price | $46/mo | $54/mo (capped at 20 appts) | Free tier exists, but a full clinic workflow means combining Bookings + CRM + Books |
Comparison based on publicly available JaneApp and Zoho pricing/feature pages as of August 2026. Zoho requires combining multiple separate products (Bookings, CRM, Books) to approximate a clinic workflow; pricing shown reflects that. "—" means not confirmed / not publicly documented, not necessarily absent. Direct billing to MSP, ICBC & WCB is currently a British Columbia offering; other provinces and territories are rolling out in future phases.
Simple pricing, no per-appointment caps
Two plans. Pick the one that matches how your clinic bills.
Basic
Everything you need to run TCM charting, payments, and reporting day to day.
Two MSP visits a month...
- Up to 5 practitioners at 1 location
- +$5/month to expand to 20 practitioners across 3 locations
- Full structured & freeform TCM charting
- Acupuncture point picker with diagnosis presets
- Mandarin & English voice dictation
- Trilingual interface (EN / 繁體 / 简体)
- Patient balance & store credit ledger
- Payment ledger with CSV export & card-fee tracking
- Practitioner payroll reports
- Dashboard & revenue analytics
- Digital consent capture with e-signature
Premium
Everything in Basic, plus direct billing to government and private insurers — live in British Columbia today, expanding province by province.
- Everything in Basic
- Up to 99 users across up to 10 locations
- More than 10 locations? Contact us about an Enterprise licence
- Direct billing to MSP
- Direct billing to ICBC
- Direct billing to WCB
- Primary & secondary private insurance billing (36+ carriers)
- Dependent / shared-coverage claim resolution
One-time setup — $100
We personally set up your clinic's own private TCM CRM instance: a dedicated code repository, a dedicated hosted deployment, and a dedicated database for your patient and clinical records — all under accounts your clinic owns, not us. Once it's live, we hand you the credentials directly.
We never own or hold your clinical data. Because your instance runs on infrastructure your clinic controls, your patient and clinical records belong to you from day one.
Stay subscribed for 12 months and we'll reimburse the $100 setup fee on your 13th month.
See TCM CRM running your kind of clinic
Book a live walkthrough with your own workflow in mind, or get started today.